How much an AI on your business WhatsApp costs
Putting AI on your business WhatsApp has two costs: the tool that answers and, on official WhatsApp, Meta’s fees. Below: what each one charges, what’s free and how much Andavor costs.
The two costs
- The tool: the monthly fee for whatever answers for you. Each one charges differently, per team member, per conversation or by AI usage. Compare the monthly price with your store’s conversation volume.
- Official WhatsApp fees: Meta charges the WhatsApp fees, and free allowances follow its rules. The amounts are on Meta’s pricing page.
Before comparing prices, compare what each tool does in the conversation. A flow chatbot answers what’s in a script built by hand; an AI attendant connected to your store checks price, stock and shipping in real time and builds the order. Side by side in Chatbot or AI.
What’s free
Meta added an AI to the WhatsApp Business app, Meta Business Agent, available to qualified businesses in select markets. The feature page on Meta’s website doesn’t list a price. What it does, how to turn it on and when it’s enough are in WhatsApp Business AI.
At Andavor, Personal starts with 14 days free: the card goes in at sign-up, nothing is charged during the trial, and the first charge only happens on the first day after it. You can cancel in the dashboard at any time.
How much Andavor costs
| Plan | Per month | What changes |
|---|---|---|
| Personal | $20.00 | 14 days free to start |
| Essential | $110.00 | More AI usage and priority in the service queue |
| MAX | $210.00 | The most AI usage of the individual plans, queue priority and Consultor mode |
| Business Essential | $190.00 | Essential with setup help and direct support from the Andavor team |
| Business MAX | $290.00 | MAX with setup help and direct support from the Andavor team |
| Enterprise | Tailored | Usage, setup and integrations agreed with your company |
Every plan includes WhatsApp, Instagram, Facebook and the website chat, with no setup fee and no long-term contract. Each plan includes a monthly AI usage limit; when a month needs more, you buy usage credits.
With Consultor mode, the AI reaches out to your customers on its own. Its messages that can only go out through an approved template are charged by Meta, within the monthly budget you choose.
Your customers pay at your store’s checkout or, once your payment provider is integrated, into your own account, and your sales revenue goes straight to you: Andavor doesn’t receive it.
About Andavor
Andavor provides AI and an app for sales and customer service management, with its own AI trained for sales across different levels of customer service. It answers on WhatsApp, the website chat and Instagram and Facebook.
Questions
Is there a free AI for a business WhatsApp?
Meta has an AI inside the WhatsApp Business app, available to qualified businesses in select markets; the feature page doesn’t list a price. At Andavor, Personal has 14 days free, and plans start at $20.00 per month.
How much does Andavor cost?
The individual plans cost $20.00 (Personal), $110.00 (Essential) and $210.00 (MAX) per month, and differ in the AI usage included. With setup help and direct support, Business Essential costs $190.00 and Business MAX $290.00. Enterprise is priced together with you.
Does Meta charge for WhatsApp messages?
On official WhatsApp, Meta charges the WhatsApp fees, and free allowances follow its rules; the amounts are on Meta’s pricing page. The Andavor plan covers the platform and AI usage up to the plan’s limit.
Does the free trial charge anything?
No. The card goes in at sign-up, nothing is charged during the 14 days, and the first charge only happens on the first day after the trial. The trial is on Personal; Essential and MAX have no trial.
How much does it cost to add AI to my store’s website?
The website chat is on every Andavor plan, together with WhatsApp, Instagram and Facebook, starting at $20.00 per month. There are no Meta fees on the website chat.