andavor

ChatGPT alternative for your store: Andavor’s proprietary AI, trained for sales

Andavor’s proprietary AI, trained for sales, serves your store’s customers on WhatsApp, Instagram, Facebook and your website chat. It understands your customers, uses your company’s knowledge and guides each conversation based on what the person needs, from a simple question to a buying decision. In the Andavor app, which comes with the subscription, you follow the conversations and teach and adjust the AI. ChatGPT, from OpenAI, is a general-purpose AI for questions, writing, images, tasks and code.

Try Andavor’s AI in your store

Personal comes with 14 days free: the card goes in at sign-up, and nothing is charged during the trial. There’s no setup fee and no long-term contract, and you can cancel in the dashboard at any time. Start the 14-day trial.

What Andavor’s AI does in the conversation

  • It’s Andavor’s own AI, trained for sales: it understands what the customer is looking for, uses your store’s knowledge and guides the conversation, from a simple question to a buying decision.
  • Follows the conversation: the chosen product, the ZIP code and the payment method stay organized, and the customer doesn’t have to repeat what they already said.
  • Checks price and stock in your catalog before answering. On WhatsApp, Instagram and Facebook, once your carrier is integrated, it quotes real shipping by ZIP code.
  • It builds the order and sends your store’s checkout link. Once your payment provider is integrated, it creates the charge in your own account, and the money goes straight to you. A payment below the total doesn’t complete the order.
  • In the website chat, it answers with your real catalog and guides the customer to finish the purchase at your store’s checkout.
  • It answers during the hours you choose, which can be all day, including nights and weekends.
  • In the Andavor app, which comes with the subscription, you follow the conversations, teach the AI with your store’s website, documents and images, and take over any conversation on WhatsApp, Instagram and Facebook whenever you want: the AI stays quiet in it until you hand it back.
  • In an open conversation in the dashboard, you can ask your attendant where an answer came from. When you tell it what’s right, it proposes the fix where that information lives, and nothing changes until you apply it.

At a niche store that uses Andavor, 194 of the 431 orders paid in September 2026 (45.0%) were closed with the AI, and 82 of them were paid outside business hours. The average order closed with the AI was R$1,400, above the store’s average order for the month. The numbers, and how they were measured, are in the case study.

Andavor’s AI and ChatGPT side by side

Criterion by criterion: Andavor’s AI and ChatGPT
CriterionAndavor’s AIChatGPT
Its own AI?Yes: Andavor’s own AI, trained for sales, on infrastructure operated by Andavor.Yes: OpenAI’s models, in a general-purpose assistant.
ChannelsWhatsApp, Instagram, Facebook and the website chat, on your store’s number and accounts, with every conversation in one dashboard.ChatGPT’s website and apps and, in the European Economic Area, its WhatsApp contact.
Price and stockChecks price and stock in your catalog before answering. In a WooCommerce store, products come from the website; on other platforms, you add them in the app’s Catalog.In Business, plugins connect ChatGPT to tools such as Shopify and Wix, for your team’s work.
Order and paymentIt builds the order with the items and the total and sends your store’s checkout link; once your tools are integrated, it quotes shipping by ZIP code and creates the charge in your own account, on channels where the customer is identified.Through the API, the company builds its own agent and connects it to its systems.
Do you need flows or code?No. You connect your channels and catalog, tell it how your store sells and turn the attendant on.Not to use ChatGPT; for an agent that serves your customers, OpenAI offers the API, for developers.
Website chatAI chat on your website, with the plugin on WordPress and WooCommerce or a line of code on other platforms. The purchase ends at your store’s checkout.OpenAI offers tools for companies to build their own assistant on their website.
Getting started and free trialCreate your account, connect a channel and turn the attendant on. Personal comes with 14 days free, with no setup fee and no long-term contract.Free costs nothing and is for individual use; Business is paid per user, starting at 2.

When Andavor makes more sense

  • When you want your own AI, trained for sales, serving your customers: Andavor’s runs on infrastructure operated by Andavor itself, and the content of conversations is not sent to any third-party AI provider.
  • When the customer asks “do you have it in M?” or “how much is shipping to my ZIP code?” and the answer depends on your catalog and your carrier: the AI checks before answering.
  • When the customer compares products, changes their mind or goes back to an earlier topic: the AI keeps up with the conversation, without forcing the customer to follow a script.
  • When the same stock, price and shipping questions take up your team’s day.
  • When customers ask their own way, with typos or across several messages.
  • When the conversation needs to end in an order: on WhatsApp, Instagram and Facebook, the AI builds the order with the items and the total and, once your tools are integrated, quotes shipping and creates the charge in your own account.
  • When a sale comes in at night or on the weekend and can’t wait until the next morning.
  • When you want AI on your store’s WhatsApp, Instagram, Facebook and website without coding and without a flow to design.
  • When yours is a niche store with a high average order value, and customers already ask questions by message: that’s where it works best.
  • When you want to stay in charge: you follow everything in the app, take over any conversation on WhatsApp, Instagram and Facebook whenever you want, and every answer keeps a record of what was checked to produce it.

It doesn’t make things up: price, stock and shipping come from a lookup in the system. When it passes the conversation to your team is up to you, in the Instructions.

For copy, images and spreadsheets, ChatGPT handles it well; to serve customers on your store’s channels without coding, Andavor has its own AI, trained for sales.

What it costs

At Andavor, the price is per plan, per month, with AI usage included: Personal costs $20.00, Essential $110.00 and MAX $210.00. With setup help and direct support, Business Essential costs $190.00 and Business MAX $290.00; Enterprise is priced together with you. Every plan includes WhatsApp, Instagram, Facebook and the website chat, with no setup fee and no long-term contract, and Personal starts with 14 days free.

Each plan includes a monthly AI usage limit; when a month needs more, you buy usage credits. On the official WhatsApp, Meta charges its WhatsApp fees separately; the math is in What AI costs. You can cancel in the dashboard at any time.

On OpenAI’s pages, checked on October 25, 2026, ChatGPT has a free plan, and the Help Center puts the Business standard seat, in most countries, at $25 per user per month billed monthly, or $20 billed annually. Prices can vary by country and currency, and the ChatGPT pricing page shows yours; the OpenAI API is billed separately, in US dollars.

How to get started without dropping what you use

  1. Create your account at Create account and choose Personal: it comes with 14 days free, and nothing is charged during the trial.
  2. You don’t need to drop ChatGPT: it stays on copy and images, and Andavor’s AI takes on the conversation with your customers.
  3. Connect the channel your customers already use: your store’s WhatsApp, through Meta’s official WhatsApp or by QR code, with no new number; Instagram and Facebook, with your store’s account; or the website chat, with the plugin or a line of code. If a bot already answers on that WhatsApp, keep one AI per number: two answering the same customer trip over each other.
  4. Bring in your catalog and tell it how your store sells: in a WooCommerce store, products come from the website; on other platforms, you add them in the app’s Catalog. Integrate your payment provider to charge and your shipping tool to quote shipping.
  5. Turn the attendant on and follow the conversations in the app. You can take over any conversation on WhatsApp, Instagram and Facebook, pause a channel whenever you want and cancel in the dashboard at any time.

The whole path, from sign-up to the attendant turned on, is in Getting started.

Where the ChatGPT information comes from

From OpenAI’s official pages, checked on October 25, 2026: overview, pricing, Business, small business, sales, retail, API, API pricing, WhatsApp notice and, in the Help Center, 1-800-ChatGPT, release notes and Business overview. Prices change: check before deciding. ChatGPT is OpenAI’s, with no ties to Andavor.

Questions

Does ChatGPT still work on WhatsApp?

According to OpenAI, ChatGPT left WhatsApp after January 15, 2026, due to a policy and terms change from WhatsApp; in July 2026, it came back for numbers in the European Economic Area, through the 1-800-CHATGPT contact (+1-800-242-8478). For your store’s WhatsApp, Andavor has its own AI, trained for sales: it understands your customers, uses your company’s knowledge and guides each conversation, on the number your store already has, by QR code or through Meta’s official WhatsApp. In the Andavor app, you follow the conversations and take over any of them whenever you want.

Can I put ChatGPT on my store’s WhatsApp Business?

With Andavor, your store’s WhatsApp gets Andavor’s own AI, trained for sales, without coding: you connect the number by QR code, like WhatsApp Web, or through Meta’s official WhatsApp, with no new number, bring in your catalog and turn the attendant on, and it answers with your store’s prices and stock. For OpenAI’s models, the path OpenAI offers is the API: a developer builds the agent, and usage is billed separately.

Do I need a developer to put AI on my store’s WhatsApp?

With Andavor, no: you connect WhatsApp, bring in your catalog, tell it how your store sells and turn the attendant on, all in the app and with no flow to design. When the AI passes the conversation to your team is up to you, in the Instructions.

What is ChatGPT for business, how does it work and what does it cost?

It’s ChatGPT Business, a workspace for your team, with your company’s context. According to OpenAI’s Help Center, checked on October 25, 2026, in most countries the standard seat costs $25 per user per month billed monthly, or $20 billed annually. To serve your store’s customers, Andavor’s AI talks with them on WhatsApp, Instagram, Facebook and your website, and Andavor charges per plan, from $20.00/month, with AI usage included and 14 days free on Personal.

Can ChatGPT be used for customer service and sales?

Andavor’s AI was trained for sales. On WhatsApp, Instagram and Facebook, it answers with the prices and stock in your catalog and builds the order and, once your tools are integrated, quotes shipping and creates the charge in your own account; in the website chat, it answers with your real catalog and guides the customer to finish the purchase at your store’s checkout. It passes to your team the cases you choose. OpenAI offers the API for companies to build their own agents, and ChatGPT helps sales teams prioritize accounts.

How much does the ChatGPT API cost?

OpenAI’s API is billed separately, in US dollars: on its pricing page, checked on October 25, 2026, the three featured models range from $0.10 to $10.00 per million input tokens and from $0.50 to $50.00 per million output tokens. The agent and the connection to WhatsApp and to your store are up to whoever develops it. At Andavor, the price is per plan, with AI usage included up to the monthly limit, and you don’t code anything: you connect WhatsApp, your catalog and your payment provider in the app and turn the attendant on; when a month needs more, you buy usage credits.

Do conversations go to ChatGPT or another third-party AI?

No. Andavor’s AI is its own, trained for sales, and the model that talks with customers runs on infrastructure operated by Andavor itself. The content of conversations is not sent to OpenAI, Google, Anthropic or any other third-party model provider.

And when Andavor’s AI doesn’t know the answer?

It doesn’t make things up: price, stock and shipping come from a lookup in the system. When it passes the conversation to your team is up to you, in the Instructions. A conversation it passes to your team shows up in your dashboard as waiting for you (Precisa de você), and the AI stays quiet in it until you hand it back. Every answer keeps a record of what was checked to produce it: price, shipping, order status.

What’s the difference between ChatGPT and Andavor?

Andavor’s AI is its own, trained for sales: it understands your store’s customers, uses your company’s knowledge and guides each conversation on WhatsApp, Instagram, Facebook and your website chat, and in the Andavor app you follow, teach and adjust that service. ChatGPT is a general-purpose AI for questions, writing, images and tasks.