Claude alternative for your store: Andavor’s proprietary AI, trained for sales

Andavor is a Brazilian AI company with its own AI trained for sales and a subscription app for sales and customer service management. In conversations with your customers, Andavor’s AI:

• Checks price and stock in your catalog before answering, without writing figures off the top of its head.
• Follows the conversation: the chosen product, the ZIP code and the payment method stay organized, and the customer doesn’t have to repeat what they already said.
• On WhatsApp, Instagram and Facebook, it builds the order with the items, shipping and total. Once your carrier is integrated, it quotes real shipping by ZIP code.
• It builds the order and sends your store’s checkout link. Once your payment provider is integrated, it creates the charge in your own account, and the money goes straight to you. A payment below the total doesn’t complete the order.
• In the website chat, it answers questions and takes the customer to your store’s checkout: no charge is created there for an anonymous visitor.
• Answers during the hours you choose, including when the store is closed.

It doesn’t make things up: price, stock and shipping come from a lookup in the system. When it passes the conversation to your team is up to you, in the Instructions. A conversation it passes to your team shows up in your dashboard as waiting for you (Precisa de você). The model that talks with customers runs on infrastructure operated by Andavor itself, and the content of conversations is not sent to any third-party AI provider.

Andavor’s subscription app is where you follow everything, from a browser on your computer or phone. Conversations and orders are in the dashboard; you teach the AI with your store’s website, documents and images, and only what you check goes into customer service. On WhatsApp, Instagram and Facebook, you can take over any conversation whenever you want, and the AI stays quiet in it until you hand it back. You choose which channels and hours it answers in, and whom it never answers.

• When customers ask on WhatsApp or in Instagram DMs whether you have the product, what shipping costs and how they can pay, and the answer has to come with real price and stock and end in an order.
• When customers compare products, change their minds, ask several questions and go back to an earlier topic: it follows the conversation, and they don’t have to repeat what they already said.
• When sales come in after hours: at the store in the case study, 194 of 431 paid orders in September 2026 were closed with the AI, and 82 of them were paid outside business hours.
• When payment has to happen right there: once your payment provider is integrated, the charge goes to your own account, and Andavor doesn’t receive the value of your sales.
• When your store has no development team to build and maintain an AI customer service: at Andavor, you connect your channels and catalog, tell it how your store sells and switch the attendant on, and the Business plans include setup help and direct support.
• When you want to check: every answer keeps a record of what was checked to produce it, and in an open conversation in the dashboard you can ask your attendant where an answer came from.
• When you serve customers on several channels: WhatsApp, Instagram, Facebook and the website chat keep their conversations in one dashboard.
• When you want to start with your website: the chat doesn’t depend on any platform’s approval, and you don’t switch platforms.
• When yours is a niche store with a high average order value, and customers already ask questions by message: that’s where it works best.

For writing, analysis or research in your own work, Claude does the job well; serving your store’s customers and guiding each conversation with your store’s knowledge is the job Andavor’s AI was trained for.

At Andavor, the price is per plan, per month: Personal costs $20.00, Essential $110.00 and MAX $210.00, and they differ in the AI usage included. With setup help and direct support, Business Essential costs $190.00 and Business MAX $290.00. Enterprise is priced together with you. Every plan includes WhatsApp, Instagram, Facebook and the website chat, with no setup fee and no long-term contract, and Personal starts with 14 days free.

Each plan includes a monthly AI usage limit; when a month needs more, you buy usage credits.

On Claude’s pricing page, checked on October 25, 2026, US prices before tax, per month and billed monthly, are: Free, $0; Pro, $20; Max, from $100; Team, from $25 per user; Enterprise, $20 per user billed annually, with a 20-user minimum, plus usage. The page shows local currency in some countries.

On official WhatsApp, Meta charges WhatsApp’s fees separately, and free allowances follow its rules (Meta’s pricing page). The math is in What AI costs.

Andavor takes on serving your customers, and the assistant you already use for your own work stays with you.

• Claude’s pricing and website.
• Help Center: iOS and Android.
• Customer support, docs’ guide, commerce, small business and sales.

All checked on October 25, 2026; prices and features change. Claude belongs to Anthropic, with no ties to Andavor.