Digisac alternative: Andavor’s own AI, trained for sales, guides each conversation

Andavor is a Brazilian AI company with its own AI trained for sales and a subscription app for sales and customer service management. In the conversation with your customer, Andavor’s AI:

• Runs on infrastructure operated by Andavor itself, and the content of conversations isn’t sent to any third-party AI provider.
• Talks without menus: understands what the customer wrote, takes into account what was already said and asks when information is missing.
• Checks price and stock in your catalog before answering, without writing figures off the top of its head.
• Follows the conversation: the chosen product, the ZIP code and the payment method stay organized, and the customer doesn’t have to repeat what they already said.
• Quotes real shipping by ZIP code once your shipping tool is integrated, and adds it to the order total.
• Shares the installments and payment discounts you set in Accepted payments, in the app.
• It builds the order and sends your store’s checkout link. Once your payment provider is integrated, it creates the charge in your own account, and the money goes straight to you. A payment below the total doesn’t complete the order.
• In the website chat, answers questions with your real catalog and takes the customer to your store’s checkout: there, nobody creates a charge for an anonymous visitor.
• Answers during the hours you choose, which can be all day, including nights and weekends.

The Andavor app comes with every plan, and it’s where you follow, teach and adjust the AI:

• You follow conversations and orders in the dashboard, from a browser on your computer or phone.
• You teach the AI with your store’s website, documents and images: it builds a list of what it learned, and only what you check goes into customer service.
• You take over any conversation on WhatsApp, Instagram and Facebook whenever you want, with Take over (Assumir conversa).
• You turn the attendant on and pause it on each channel whenever you want, and contacts you add to the never-reply list don’t get answers from the AI.
• A conversation it passes to your team shows up in your dashboard as waiting for you (Precisa de você), and the AI stays quiet in it until you hand it back.
• Every answer keeps a record of what was checked to produce it: price, shipping, order status.
• In an open conversation in the dashboard, you can ask your attendant where an answer came from. When you tell it what’s right, it proposes the fix where that information lives, and nothing changes until you apply it.

At a niche store that uses Andavor, 194 of the 431 paid orders in September 2026 (45.0%) were closed with the AI, and 82 of those 194 were paid outside business hours; from October 1 to 14, it was 73 of the 194 paid orders in that period (37.6%). It’s a single store, with no comparison group, and another store may get different results: the numbers and what counts as “closed with the AI” are in the case study.

Criterion by criterion, starting with the AI:

The sources, with the date, are further down. Other side-by-side comparisons: Kommo, BotConversa and Manychat.

• When the customer compares products, changes their mind, asks several questions, goes back to an earlier topic or needs guidance: the AI understands what they write and guides the conversation.
• When customers ask “do you have it in M?”, “how much is shipping to my ZIP code?”, “can I pay in installments?” or “can I exchange it if it doesn’t fit?”, and the answer depends on your store’s stock, shipping and rules at that moment.
• When customers want to know when the order ships: the AI shares the dispatch time you set in Delivery, in the app, and the delivery time in the quote.
• When the sale needs to finish in the conversation: the AI builds the order with shipping and total and, once your tools are integrated, creates the charge in your own account, on WhatsApp, Instagram and Facebook.
• When your website chat needs to answer with your store’s real catalog and take the customer to checkout.
• When yours is a WooCommerce store: the AI uses your site’s products, variations, stock and orders. On other platforms, you add products in the app’s Catalog.
• When you want to start without designing a flow: you connect your channels and catalog, tell it how your store sells, and the AI follows your store’s rules.
• When yours is a niche store with a high average order value, a catalog you can keep in your head and customers who already ask questions by message: that’s where it works best.
• When you want to see each plan’s price before signing up: it’s on the pricing page, with 14 days free on Personal.

It doesn’t make things up: price, stock and shipping come from a lookup in the system. When it passes the conversation to your team is up to you, in the Instructions.

At Andavor, the price is per plan, per month, and it’s on the pricing page. Personal starts with 14 days free: the card goes in at sign-up, nothing is charged during the trial, and the first charge only happens on the first day after it.

Every plan includes WhatsApp, Instagram, Facebook and the website chat, with no setup fee and no long-term contract. On the individual plans, the subscription is monthly and by card only, and you cancel in the dashboard at any time. Each plan includes a monthly AI usage limit; when a month needs more, you buy usage credits. Andavor doesn’t receive the value of your sales: your customers’ payments are made through your own account, and the money goes straight to you. On official WhatsApp, in both, Meta charges WhatsApp’s fees separately (Meta’s pricing page).

At Digisac, according to the blog post Quanto custa a Digisac? (in Portuguese), from May 22, 2025, pricing is customized, and the price for your case comes in a proposal from the sales team: the website points you to a consultant. Its AI tools are contracted separately (Digisac’s manual, in Portuguese). Pages checked on October 25, 2026.

That way, the trial doesn’t touch the channels your team already handles, and you cancel Andavor in the dashboard at any time. How the trial and the first charge work is in Trial, card and billing.

• From the website: home, AI, Intelligent Agent, Agente de IA Advanced (in Portuguese), chatbot, WhatsApp, Webchat, Sales Funnel, Asaas and Digify (both in Portuguese).
• From the documents: the Chatbot and AI Policy, the Terms of Use 6.5, the post Quanto custa a Digisac? and the manual, in Portuguese: Intelligent Agent, knowledge bases, HTTP request and Standard connection.

All of them were checked on October 25, 2026, and prices and features change. Digisac belongs to another company and has no ties to Andavor.