andavor

Who is behind Andavor

Andavor provides AI and an app for sales and customer service management, with its own AI trained for sales across different levels of customer service. Behind the name is 69.217.692 CLEVERSON ANDRE DA CUNHA FILHO, CNPJ 69.217.692/0001-20, a Brazilian company headquartered in Cachoeira Alta, Goiás.

Who answers for Andavor

Andavor is the name under which 69.217.692 CLEVERSON ANDRE DA CUNHA FILHO operates. That is the company that contracts with the merchant, and it is the same identification shown in the footer of every page and in clause 1 of the Terms of Use.

Brand
Andavor
Legal name
69.217.692 CLEVERSON ANDRE DA CUNHA FILHO
CNPJ (Brazil’s business registration number)
69.217.692/0001-20
Headquarters
Cachoeira Alta, Goiás, Brazil
Founder
Cleverson André da Cunha Filho
Company start
September 19, 2026
Contact, sales and data protection officer (LGPD)
sales@andavor.com
Website and dashboard
andavor.com · app.andavor.com

Its own AI, trained for sales

The AI that talks with the stores’ customers is Andavor’s own and trained for sales. The model in use today is called AN-01. It runs on infrastructure operated by Andavor itself, and the content of conversations is not sent to any third-party AI provider.

  • Andavor improves its own model only with anonymized data, and you can opt out of that use with no change in price or service.
  • A store’s catalog, prices and manuals are never used to serve another store.

Why we exist

Automating customer service has come to mean making it worse.

Everyone has talked to a bot that didn’t understand the question. The trade-off we’ve learned to accept is this: either the store serves customers well and can’t keep up with the volume, or it keeps up and serves them badly. Until now, automation has almost always meant waiting less for a worse answer.

Andavor exists to undo that trade-off. Our job comes down to one thing: taking sales and support AI to the point where its answer beats the wait — and is never worse than the person who would have answered. It’s not about trading people for a cheap bot. It’s about the customer being served at 10:40 p.m., on a Sunday, the day before a holiday: the hours when nobody answers today and the sale simply dies.

On one side, it’s a two-person store competing with businesses that have staff on call. On the other, it’s the buyer getting a real answer instead of “we’ll get back to you soon.” They’re one and the same — and that’s why it’s worth building.

What Andavor does

Andavor’s AI serves your customers on your website chat, on WhatsApp, on Instagram and Facebook, and answers with your company’s knowledge.

  • It learns from what you teach it: the store’s website, documents and images. Only what you check goes into customer service.
  • It doesn’t make things up: price, stock and shipping come from a lookup in the system. When it passes the conversation to your team is up to you, in the Instructions.
  • In the dashboard, from a browser on your computer or phone, you follow conversations and orders.
  • On WhatsApp, Instagram and Facebook, once you connect your own payment and shipping tools, it creates the charge in your own payment account and gets real shipping quotes from your carrier.
  • On those channels, if your team replies to a customer, from the dashboard or from the channel itself, the conversation passes to your team and the AI stays quiet in it until someone uses Devolver para a IA (Hand back to the AI).
  • In your website chat, it answers with your real catalog and guides the customer to finish the purchase on the website itself. There it doesn’t quote shipping, build a cart or charge.

What Andavor doesn’t do

  • It doesn’t sell your products: you do; the AI guides the conversation.
  • It doesn’t receive your sales revenue or act as a payment intermediary: the money goes straight to your account.
  • It doesn’t issue invoices: invoicing stays with you and your accountant.
  • It doesn’t sell, rent or hand over anyone’s data.

Who founded Andavor

Andavor was founded by Cleverson André da Cunha Filho and started as a company on September 19, 2026, the date its CNPJ was opened. The dashboard and the website came first, in August, as the timeline below shows.

Timeline

  1. August 8, 2026The first version of the dashboard goes live at app.andavor.com.
  2. August 15, 2026The website opens merchant sign-up and publishes the Terms of Use and the Privacy Policy.
  3. September 19, 2026Andavor starts as a company: CNPJ 69.217.692/0001-20 is opened in Cachoeira Alta (GO).
  4. September 26, 2026The website gets its English version.

Talk to Andavor

Andavor’s email is sales@andavor.com: it handles contact, sales and personal data requests, and it is the data protection officer’s channel under Brazil’s LGPD. For support, the Support page opens the conversation on WhatsApp or by email, whichever you prefer. For Enterprise, use the Contact sales page.

Questions

Who is behind Andavor?

Andavor is the name under which 69.217.692 CLEVERSON ANDRE DA CUNHA FILHO operates, registered under CNPJ No. 69.217.692/0001-20 (Brazil’s business registration number) and headquartered in Cachoeira Alta, Goiás, Brazil. That is the company that contracts with the merchant, and it is the identification shown in the footer of every page. Andavor was founded by Cleverson André da Cunha Filho and started as a company on September 19, 2026.

Do conversations go to ChatGPT or another third-party AI?

No. Andavor’s AI is its own, trained for sales, and the model that talks with customers runs on infrastructure operated by Andavor itself. The content of conversations is not sent to OpenAI, Google, Anthropic or any other third-party model provider.

Where is Andavor based?

In Cachoeira Alta, Goiás, Brazil. Andavor serves businesses in Brazil, and the website is in Brazilian Portuguese and English.

How do I contact Andavor?

By email at sales@andavor.com, which handles contact, sales and personal data requests. On the Support page you choose WhatsApp or email; for Enterprise, use the Contact sales page.