andavor

BotConversa alternative: Andavor’s proprietary AI, trained for sales

In a store, every customer comes with a different question, and good service takes someone who understands what they want and knows the store. Andavor’s proprietary AI, trained for sales, is that attendant: it understands the customer, uses your store’s knowledge and guides each conversation, from a simple question to a buying decision, on WhatsApp, Instagram, Facebook and your website chat. In the subscription app, you follow, teach and adjust the AI. BotConversa is a Brazilian WhatsApp automation and chatbot platform for customer service and sales at businesses such as clinics, shops and schools, with flows, a team inbox and, on the Pro plan, an AI Agent.

Proprietary AITrained for sales, on every plan.
No flow to buildYou connect your channels and catalog and tell it how your store sells.
14 days freeOn Personal, and nothing is charged during the trial.

What Andavor’s AI does in the conversation

Andavor is a Brazilian AI company with its own AI trained for sales and a subscription app for sales and customer service management. The AI runs on infrastructure operated by Andavor itself. It talks without a script, understands what the customer wrote and:

  • Checks the price and stock of each product version in your catalog before answering: in a WooCommerce store, products come from the website; on other platforms, you add them in the app’s Catalog.
  • Quotes real shipping by ZIP code once your carrier is integrated, and adds it to the order total.
  • It builds the order and sends your store’s checkout link. Once your payment provider is integrated, it creates the charge in your own account, and the money goes straight to you. A payment below the total doesn’t complete the order.
  • Follows the conversation: the chosen product, the ZIP code and the payment method stay organized, and the customer doesn’t have to repeat what they already said.
  • In your website chat, it answers with your real catalog and takes the customer to your store’s checkout.
  • Answers during the hours you choose, which can be all day, including nights and weekends.
  • Every answer keeps a record of what was checked to produce it: price, shipping, order status.

At a niche store that uses Andavor, 45.0% of paid orders in September 2026 (194 of 431), and 37.6% from October 1 to 14 (73 of 194), were closed with the AI; it’s a single store, and how we measured is in the case study. To see it in your store, create your account and choose Personal: it comes with 14 days free, and nothing is charged during the trial.

Andavor’s app comes with the subscription, and it’s where you follow, teach and adjust the AI:

  • In the dashboard, from a browser on your computer or phone, you follow conversations and orders.
  • It learns from what you teach it: the store’s website, documents and images. Only what you check goes into customer service.
  • On WhatsApp, Instagram and Facebook, you take over any conversation with Take over (Assumir conversa), and a conversation the AI passes to your team shows up in your dashboard as waiting for you (Precisa de você); either way, the AI stays quiet in it until you hand it back.
  • In an open conversation in the dashboard, you can ask your attendant where an answer came from. When you tell it what’s right, it proposes the fix where that information lives, and nothing changes until you apply it.
  • Contacts you add to the never-reply list don’t get answers from the AI.

Andavor and BotConversa side by side

Criterion by criterion: Andavor and BotConversa
CriterionAndavorBotConversa
The AIAndavor’s own AI, trained for sales, on every plan, on infrastructure operated by Andavor.The AI Agent (Agente de IA), on the Pro plan, with OpenAI models, according to BotConversa.
Order in the conversationYes: on WhatsApp, Instagram and Facebook, the AI builds the order with the items, shipping and total right there.According to its website, the AI Agent closes sales; store orders and charges go through Integrador automations.
Price, stock and shippingIt looks them up before answering: price and stock come from your catalog and, once your carrier is integrated, shipping is quoted by ZIP code.It answers with what you teach it, delivery rules included; to use data from another system, you set up the connection: the flow’s Integration block (Integração) or a tool connected to the assistant.
ChargingOnce your payment provider is integrated, it creates the charge in your own account, and the money goes straight to you.Through an Integrador automation, with apps such as Asaas.
Flows to buildNone: you connect your channels and catalog, tell it how your store sells and approve what the AI learned.Flows in a visual builder; on Pro, BotConversa GPT builds the AI Agent from your explanation, and its team can do the implementation.
Channels, official API and website chatOn every plan: WhatsApp, through Meta’s official connection or by QR code, on the number your store already has; Instagram DMs; Facebook Messenger; and a chat on your website, which takes the customer to your store’s checkout.WhatsApp, through Meta’s official API on Pro, with coexistence, or by QR code; its Terms mention “other integrated channels”, without naming them.
Getting started and free trial14 days free on Personal: the card goes in at sign-up, and nothing is charged during the trial. After that, a monthly subscription with no long-term contract.Two paid plans, with no free plan and no long-term contract, and a 7-day guarantee on monthly and a 30-day one on annual.

BotConversa data as of October 25, 2026; sources at the end of the page.

When Andavor makes more sense

  • When customers write in their own words and you don’t want to design flows: the AI talks without a script, understands what the customer wrote, takes into account what was already said and asks when information is missing. You connect your channels and catalog, tell it how your store sells and approve what the AI learned.
  • When customers ask “do you have it in M?” or “how much is shipping to my ZIP code?”: the AI checks the stock of each product version, such as size and color, and, once your carrier is integrated, quotes real shipping before answering.
  • When purchases come in at night or on weekends: during the hours you choose, the AI builds the order and, once your payment provider is integrated, creates the charge right there. At a niche store that uses Andavor, 82 of the 194 orders closed with the AI in September 2026 were paid outside business hours (the case study).
  • When the customer wants to buy right there: the AI builds the order and sends your store’s checkout link and, once your payment provider is integrated, creates the charge in your own account, with no coding and no flow.
  • When the charge has to match what was agreed: the checkout amount is built from the total shown to the customer, and a payment below the expected amount or made through an old link doesn’t complete the order.
  • When customers also reach you on Instagram, Facebook and your website: the same AI answers all four channels, with every conversation in one dashboard, and the chat goes on your website with the plugin on WordPress and WooCommerce or with a line of code on other platforms.
  • When yours is a niche store with a high average order value, a catalog you can keep in your head and customers who already ask questions by message: that’s where it works best.

It doesn’t make things up: price, stock and shipping come from a lookup in the system. When it passes the conversation to your team is up to you, in the Instructions.

If almost every conversation at your store fits a fixed menu, a flow chatbot may be enough.

What it costs

At Andavor, the price is per plan and per month, by card only, with no setup fee and no long-term contract, and you can cancel from the dashboard at any time. These are the plans, and Personal starts with 14 days free:

Andavor plans, per month
Andavor planPer monthWhat changes
Personal$20.0014 days free to start
Essential$110.00More AI usage and priority in the service queue
MAX$210.00The most AI usage of the individual plans, queue priority and Consultor mode
Business Essential$190.00Essential with setup help and direct support from the Andavor team
Business MAX$290.00MAX with setup help and direct support from the Andavor team
EnterpriseTailoredUsage, setup and integrations agreed with your company

Every plan includes the AI, the app, WhatsApp, Instagram, Facebook and the website chat. Each plan includes a monthly AI usage limit, and how many conversations fit in it, counting the whole conversation with a customer, is in AI usage; when a month needs more, you buy usage credits. On official WhatsApp, Meta charges the WhatsApp fees separately; the math is in What AI on WhatsApp costs.

On BotConversa’s pricing page, checked on October 25, 2026, in Brazilian reais, Starter, without AI, costs R$199 a month on the monthly plan or R$189 a month on the annual plan, and Pro + API Oficial, with the AI Agent and up to 5,000 AI interactions a month, R$299 a month on the monthly plan or R$199 on the annual plan, which is a 12-month license (Terms of Service).

How to start without dropping what you use

  1. Create your account at Create account and choose Personal: it comes with 14 days free, and nothing is charged during the trial.
  2. Start with the channels that don’t touch your WhatsApp: the website chat, which doesn’t depend on any platform’s approval, Instagram and Facebook.
  3. Bring in your catalog, integrate your payment provider to charge and your shipping tool to quote shipping, and tell it how your store sells.
  4. Before turning the attendant on for WhatsApp, chat with it as if you were a customer: only you see that conversation, and no real order or charge happens.
  5. When it’s WhatsApp’s turn, disconnect the number from the other system, and only then connect WhatsApp to Andavor and turn on the attendant. You don’t need a new number.

One automation per number: two answering the same customer get in each other’s way. If the number is on the official API through BotConversa, its Terms of Service say the number is yours and that, when you cancel, it helps, on request, to move it to another provider within 5 business days, as long as Meta doesn’t block it.

If you’d rather not set it up yourself, the Business plans include setup help and direct support from the Andavor team.

Where the BotConversa information comes from

Checked on October 25, 2026: prices and features change, so check before deciding. BotConversa belongs to BotConversa LTDA, a company with no ties to Andavor.

Questions

Which BotConversa alternative works for an online store?

Andavor, for stores that want an attendant with proprietary AI, trained for sales: the AI understands what the customer asks, uses your store’s knowledge and guides each conversation on WhatsApp, Instagram, Facebook and your website chat. Before answering, it checks price and stock in your catalog, and in the subscription app you follow the conversations, teach and adjust the AI. There’s no flow to design, and Personal comes with 14 days free.

How much does BotConversa cost, and what are the plans?

Its pricing page, on October 25, 2026, lists two, in Brazilian reais: Starter, without AI, at R$199 a month on the monthly plan or R$189 a month on the annual plan, and Pro + API Oficial, with the AI Agent, at R$299 a month on the monthly plan or R$199 a month on the annual plan. At Andavor, plans start at $20.00/month, all with the AI, WhatsApp, Instagram, Facebook and the website chat, and Personal comes with 14 days free.

Does BotConversa have a free plan?

No: its pricing page, on October 25, 2026, shows two paid plans, with a 7-day guarantee on monthly and a 30-day one on annual. At Andavor, Personal starts with 14 days free: the card goes in at sign-up, and nothing is charged during the trial.

Does BotConversa use the official WhatsApp API?

On the Pro + API Oficial plan, yes, with coexistence: the same number on the phone and in BotConversa. Starter doesn’t include the official connection, and the help center also describes QR code. At Andavor, Meta’s official WhatsApp, the option the screen recommends, and QR code are on every plan, and, through Meta, a number that’s already on the WhatsApp Business app on your phone keeps working there.

Do I need to build flows in Andavor?

No: you connect your channels and catalog, tell it how your store sells and approve what the AI learned, with no coding. When the AI passes the conversation to your team is up to you, in the Instructions.

Does Andavor’s AI make up prices or delivery times?

No. Price, stock and shipping come from a lookup in your store’s system, and every answer keeps a record of what was checked to produce it.

Can I use BotConversa and Andavor on the same WhatsApp?

It’s not a good idea: two automations on the same number get in each other’s way, so choose one for each number. To try Andavor first, start with the website chat, Instagram and Facebook, or chat with the attendant as if you were a customer, in the dashboard.