Umbler Talk alternative: Andavor’s proprietary AI, trained for sales, guides each conversation

The AI that answers your customers is Andavor’s own, trained for sales, and runs on infrastructure operated by Andavor. It talks without a script, understands what the customer wrote and:

• Checks price and stock in your catalog before answering, without writing figures off the top of its head. In a WooCommerce store, products come from the website; on other platforms, from the app’s Catalog.
• Follows the conversation: the chosen product, the ZIP code and the payment method stay organized, and the customer doesn’t have to repeat what they already said.
• Builds the order with the items, shipping and total on WhatsApp, Instagram and Facebook. Once your carrier is integrated, it quotes real shipping by ZIP code.
• Sends your store’s checkout link and, once your payment provider is integrated, creates the charge in your own account: the money goes straight to you. A payment below the total doesn’t complete the order.
• In the website chat, it answers with your real catalog and takes the customer to your store’s checkout: no charge is created there for an anonymous visitor.
• Answers during the hours you choose, which can be all day, including nights and weekends.

It doesn’t make things up: price, stock and shipping come from a lookup in the system. When it passes the conversation to your team is up to you, in the Instructions.

With the subscription, you use the Andavor app, in the browser on a computer or a phone. That’s where you follow conversations and orders, teach the AI with your store’s website, documents and images, adjust how it answers in the Instructions, and take over any conversation on WhatsApp, Instagram and Facebook whenever you want: the AI stays quiet in it until you hand it back.

In an open conversation in the dashboard, you can ask your attendant where an answer came from. When you tell it what’s right, it proposes the fix where that information lives, and nothing changes until you apply it.

Andavor is also side by side with Kommo, BotConversa and Manychat.

• When the customer compares products, changes their mind, asks several questions, goes back to an earlier topic or needs guidance: the AI understands what they wrote, takes into account what was already said, asks when information is missing and guides the conversation based on what they need.
• When your team is small and nobody has time to draw chatbot flows: you connect your channels and catalog, tell it how your store sells and approve what the AI learned.
• When the answer has to follow your store’s rules: the AI answers with the payment methods, delivery and returns and exchanges policy you write in the app.
• When customers ask about price, stock and shipping, and the answer depends on your store’s system at that moment: the AI checks your catalog and, once your carrier is integrated, quotes shipping before answering.
• When the conversation needs to end in an order right there, with the charge in your own account once your payment provider is integrated, and the money going straight to you.
• When yours is a niche store with a high average order value, and customers already ask questions by message: that’s where it works best. At the store in the case study, 194 of 431 paid orders in September 2026 (45.0%) were closed with the AI, and 82 of those 194 were paid outside business hours. It’s a single store, and another store may get different results.
• When customers reach you on WhatsApp, Instagram, Facebook and your website, and you want the same attendant on all four, with every conversation in one dashboard.
• When your team stays in the loop: a conversation the AI passes to your team shows up in your dashboard as waiting for you (Precisa de você), and the AI stays quiet in it until you hand it back.
• When you want to know where each answer came from: every answer keeps a record of what was checked to produce it, such as price, shipping and order status.
• When you’d rather pay monthly, per plan, with no long-term contract.

At Andavor, the price is per plan, per month: Personal costs $20.00, Essential $110.00 and MAX $210.00, and they differ in the AI usage included. With setup help and direct support, Business Essential costs $190.00 and Business MAX $290.00; Enterprise is priced together with you. Every plan includes the AI on WhatsApp, Instagram, Facebook and the website chat, with no setup fee and no long-term contract, and Personal starts with 14 days free. When a month needs more AI usage, you buy usage credits.

Charges to your customers are created in your own payment provider account, and the money from your sales goes straight to you: Andavor doesn’t receive the value of your sales. On official WhatsApp, Meta charges WhatsApp’s fees, and free allowances follow its rules (Meta’s pricing page). The math is in What AI costs.

On Umbler Talk’s page (in Portuguese), checked on October 25, 2026, the price is per seat, per month, in Brazilian reais, starting at R$99.90 on Essencial, on the annual cycle and with a minimum of 2 seats; AI agents use prepaid credits on top of that (Umbler Help Center).

That way, the trial doesn’t touch the numbers your team already handles in Umbler Talk.

Umbler’s official pages, in Portuguese, checked on October 25, 2026: Talk and its plans, AI agent, Terms, API and the Help Center: agents, integrations, plans, chatbot blocks, credits, trial and channels and Widget. Prices and features change: check before deciding. Umbler Talk belongs to Umbler and has no ties to Andavor.