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First steps: channels, Pix and shipping

The first steps now match today's app: connect your channels, say how you get paid and set up shipping before you turn on the AI.

Connect your channels

  • Step 4 connects WhatsApp, Instagram, Messenger or Telegram, and any one of them marks the step done
  • WhatsApp connects through Meta's official app: you sign in with your business Facebook and pick the number
  • The WhatsApp QR code is still in Tools › Connections
  • The website chat also connects in Tools › Connections

How you get paid

  • A new step brings together the Pix key, Mercado Pago and discounts, and each one opens its own screen
  • With a Pix key, the AI sends the key in the chat; with Mercado Pago, it sends a payment link for Pix and card
  • The step is done with a Pix key or with Mercado Pago connected

Shipping

  • For stores that sell products, the shipping step opens Melhor Envio and the choice of box and carriers
  • With Melhor Envio connected, the AI quotes shipping on the spot with the customer's ZIP code
  • Stores that don't use Melhor Envio can still turn on the attendant, and the step waits for later

Turn on every channel

  • The Turn on the AI attendant button turns the AI on in every connected channel at once
  • Before you turn it on, the step shows which channels the AI will reply on

On your phone

The new first steps reach the phone app in version 1.43.

Tip

A product with sizes or colors? Ask the AI on Home: add the floral dress for 49.90 in sizes S, M and L.